Exchange and Return Policy
Convenient, Easy, and Hassle-Free.
We prioritize improving the experience of our valued customers. We want you to be completely satisfy with your purchase, so we work hard to provide the best products possible.
- The product/item can be return or exchanged if it is incorrect/incomplete, defective/damaged within 3 days of delivery.
- Due to the differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason.
- Fashionz Fit will not accept exchange for any item that has been washed, dried, damaged, or stained in any way. This includes items that have been damaged or shrunk in a dryer.
- Fashionz Fit is not responsible for bleeding, damage to the print, or fading of colors due to washing.
- Shipping costs (both ways) to send any non-damaged items will be paid by the customer. Fashionz Fit will bear the shipping costs on defective/wrong merchandise only.
- Items offered in our Sale and Discount sections will NOT be entertained for exchange or return.
- There is no monetary refund offered on all purchased items. Customers can either get the product exchanged within 03 days or store credit can be issued to the customer for future purchases.
- Fashionz Fit reserves the right to reject a return request found misusing our generous returns policy or a product received with missing tags and other components.
- Fashionz Fit reserves the right to update the Exchange and return policy without any prior notice.
Conditions for Return or Exchange:
- The Product must be in the same condition as delivered, Unworn, unwashed, and without any flaws.
- The product must include the original tags, with the original packaging.
- Your item needs to have the receipt, order number, or proof of purchase.
- Any items that are at discounted prices are non-exchangeable and non-returnable.
- Pre-booking orders are not eligible for refunds or exchanges.
- Formal / Chiffon Collection is not eligible for refunds or exchange.
- Return or Exchange due to change of mind is NOT applicable on the following items:
- Stitched or Tailor-made Fabric
Note: All products on our website are 100% original and delivered by the Brand, any customer who claims that a product is not original must have proof from the brand. otherwise return will not be accepted.
Procedure for Returns or Exchange.
You can return your product easily by using these mediums mentioned below:
1. Via Help Line
You can call our customer services department on this number 0316 3924818. you can take help from our customer support agent for details.
2. Via Email
You can email us through our email address firstname.lastname@example.org
Note: Please include the following information while contacting us through any medium
Phone number/Email id.
Video or photo of the faulty product.
Refunds or Exchange Policy.
Once we receive your item at the origin, we will notify you of the status of your refund or exchange after inspecting the item. Although it depends on the criteria of the product and your choice, the product is refundable or exchangeable.
Once your return is approved, we will initiate a refund to your preferred payment method within 48 hours.
Transit time for the Exchange shipment is the same as our standard delivery time (3 to 5 Business days) from the time exchange is shipped. You will be entitled to get an exchange of an equal value to your original order.
Thank you for being with us!